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  • RSM wins CEMS Business Project of the Year

    Nov 22, 2018

    The winning CEMS Business Project of the Year, which was conducted at the Rotterdam School of Management, Erasmus University, focused on a rapidly growing food delivery service, with a goal to reduce costs at their call center. The CEMS students went well beyond their objectives by helping the company to identify and tackle systemic issues, as well as test their recommendations.

    To support its growth and commitment to customer service, the company offers its customers the possibility to seek remediation in the case of service failure.

    22 Nov 2018

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